Terms & Conditions


Glasshouse Country & Maleny News is a member of Country Press Australia, which is a constituent body of the Australian Press Council.

Through this affiliation, Glasshouse Country & Maleny News adopts and abides by the editorial principles, standards and guidelines established by the Australian Press Council.

This includes:

  1. The Statement of General Principles
  2. The Statement of Privacy Principles
  3. The specific standard on the coverage of suicide
  4. The specific standard on the contact of patients
  5. Advisory guidelines on:


Glasshouse Country & Maleny News is committed to addressing complaints about the editorial content in a fair and reasonable manner, and upholds the complaints process as set out by the Australian Press Council.

Any person who believes that the editorial principles, standards and guidelines set out above, have not been followed, is encouraged to contact the Managing Editor – Mitch Gaynor, by emailing editorial@gcnews.com.au

In the event that the complainant is not satisfied with the result from this process, they will be referred to take their complaint to the Australian Press Council (www.presscouncil.org.au/making-a-complaint/).



1.1. These terms and conditions apply to all advertising provided to any person or entity (the ‘Customer’) by Seven of Clubs Media Pty Ltd, trading as Glasshouse Country & Maleny News (the ‘Publisher’), and include any additional terms and conditions laid down from time to time by the Publisher. ‘Advertising’ includes images submitted for publication and content or information relating to published advertisements.

1.2. In placing an order for the publication of an advertisement, the Customer accepts these terms and conditions.

1.3. If any provision of these terms and conditions is held unenforceable or illegal, this shall not affect the remaining provisions.

1.4. These terms and conditions, together with any other written agreement between the Customer and the Publisher relating to these terms and conditions, represent the entire agreement for advertising. They cannot be varied except with the agreement of the Publisher. No purchase order or other document issued by the Customer will vary these terms, unless with the agreement of the Publisher.

1.5. If at any time the Publisher does not enforce any of these terms and conditions with respect to a Customer, the Publisher shall not be construed as having waived that term or condition or its right to later enforce that or any other term or condition. 

1.6. These terms and conditions are subject to change, without notification, at the discretion of the Publisher. 

2. Warranty and Indemnity 

2.1. The Publisher accepts no responsibility or liability in relation to any loss due to the failure of an advertisement to appear according to instructions. The Publisher will not be liable for any delay or failure to publish advertising caused by a factor outside the Publisher’s reasonable control (including but not limited to any ‘act of God’, breakdown of equipment, systems or software, press failure, industrial disputes, electricity failure, communication network failure, theft or other illegal acts, governmental or legal restraints). 

2.2. The Customer warrants that: 
i. the advertisement is legal, decent, honest and truthful and that it complies with the requirements of relevant legislation, including but not limited to the Trade Practices Act 1974, the Copyright Act 1968, the Fair Trading Act 1987, the anti-discrimination, defamation, consumer protection and sale of goods legislation of the States and Territories or any other applicable law or code; and 
ii. they have secured all necessary authorities and consents in respect of the use in the advertisement of any pictorial representations or other representations of (or purporting to be of) living persons and of references to any words attributed to living persons. 

2.3. Customers, by lodging material with the Publisher for publication or authorising or approving of the publication of any material, indemnify the Publisher, its directors, employees and agents against all claims, demands, proceedings, costs, expenses, damages, awards, judgements and any other liability whatsoever wholly or partially arising directly or indirectly in connection with the publication of the material, and indemnify each of them in relation of defamation, libel, slander of title, infringement of copyright, infringement of trade marks or names of publication title, unfair competition, breach of trade practices or fair trading legislations, violation of rights of privacy or confidential information or licenses or royalty rights or other intellectual property rights. 

3. Copyright 

3.1. Copyright in all advertising and editorial material designed and produced by the Publisher, except where otherwise held, resides at all times with the Publisher, and such copyright will not be released to any other party except by permission of the Publisher. 

3.2. The Customer authorises the Publisher to record, reproduce, publish, distribute and broadcast (or to permit the same) all advertisements (including but not limited to text, artwork and photographs) and to include and make them available in any information service, electronic or otherwise. 

4. Placement of Advertisements

4.1. Whilst the Publisher will endeavour to comply with the reasonable requests from the Customer in relation to advertising, the Publisher does not guarantee the publication of any advertisement or its publication on any particular date or in any particular position. 

4.2. The Publisher reserves the right to move to the next available date any advertisement for which material arrives too late for the ordered date of insertion, and to omit advertisements at any time or to suspend or terminate advertising for default in payment. 

4.3. The Publisher does not guarantee that the Customer’s product featured in an advertisement will be the only product of that type featured in advertisements on any one page. 

4.4. Display advertisements accepted in the Trades and Services and the Classifieds sections will be placed in chronological order determined by the date of the first booking. Positioning will be maintained as long as the advertising booking is maintained. Cancellation and subsequent rebooking will result in the advertisement being placed at the end of the relevant section, unless otherwise approved by the Publisher. 

5. Booking Deadlines 

5.1. General Display Advertising – booking and copy deadline is 12 noon Thursday prior to publication. 

5.2. Classified Advertising – booking and copy deadline is 10am Monday prior to publication. 

6. Refusing or Amending Advertisements 

6.1. Every advertisement is subject to the Publisher’s approval and the Publisher may, at its discretion, refuse to accept an advertisement for publication if it believes the advertisement may infringe the rights of any person or may not comply with all laws and regulations of the States and Territories. The Publisher also reserves the right to make adjustments to advertising material in keeping with the general format of the publication. 

6.2. The word ‘advertisement’ will be included in an advertisement if, in the opinion of the Publisher, it resembles editorial matter. 

7. Errors, Cancellations & Alterations 

7.1. Advertisements cancelled after booking deadlines will be charged at 100%. 

7.2. All complaints or claims for credit, re-publication or any other remedy in respect of advertising error must be lodged within seven days of publication. 

7.3. In the event of any error, misprint or omission in the printing of an advertisement or part of an advertisement for which the Publisher takes responsibility, the Publisher will either re-insert the advertisement or relevant part thereof, or make a reasonable refund or adjustment to the cost or to the future cost of advertising. 

7.4. No re-insertion, refund or adjustment will be made where the error, misprint or omission does not materially detract from the advertisement. 

7.5. Save as set out in this section, the Publisher accepts no liability in respect of any loss or damage occasioned directly or indirectly as a result of the publication of any advertisement or any loss or damage occasioned directly or indirectly by any total or partial