By Juan Perez, Maleny Accident Repair Centre
IF you’ve recently lodged a motor insurance claim online, you may have noticed the system automatically directs you to a “recommended” repairer — often down the hill on the coast.
For many Hinterland locals, that can mean extra travel, extra time off work, and the hassle of organizing transport to drop off and collect your vehicle.
What many people don’t realize is that, in most cases, you can still choose your own repairer.
Online claim portals are designed for speed, and insurers often promote their preferred repair networks.
But being allocated a repairer through the online process doesn’t always mean you’re locked in — especially if you haven’t authorized repairs yet.
If you’d rather keep your repair local, you can ask your insurer to change the repairer to Maleny Accident Repair Centre.
We can help you through that process and make it straightforward — whether you’re at the “just lodged the claim” stage or you’ve already been booked in elsewhere.
A quality repair is about more than appearance.
It’s about safety, correct repair methods, and confidence that the job is backed properly.
That’s why we provide a lifetime warranty on our repairs and take pride in looking after locals with clear advice and workmanship you can trust.
Before you head down the hill, call us first — we’ll explain your options and help you keep the repair local.